Privacy Policy

Privacy Policy Statement

General: This privacy policy statement of the website “www.littashop.com,” owned by “Litta Single Member LtD”, located in Kifissia Attiki Greece, Kassaveti Street no. 11, with Tax ID (VAT) 095229492 duly represented by Kasiouras Pavlos, describes the method of collecting data and information that you voluntarily provide during your use of our website. Our company is engaged in the sale of women's clothing and accessories. More specifically, dresses, blouses, tops, skirts, pants, bermudas, cardigans, shorts, T-shirts, jackets, coats, scarves, shawls, evening bags, everyday bags, shoes, belts, swimsuits, pins, beach towels, etc. The management and protection of personal data of the users and potential/future customers of the website are subject to the regulations set forth herein and comply with the provisions of Greek and European legislation which are applicable to our company. Our website is hosted on servers located in the United States so appropriate safeguards are in place as required by Articles 44–49 of the General Data Protection Regulation (GDPR). By using our services, you acknowledge that your data may be transferred outside the EEA in compliance with applicable data protection law. By using the services of the website, you provide your consent and accept this Privacy Policy statement as well as the terms of use published here.

The processing of your personal data is governed by the relevant provisions of the applicable legislation on the protection of personal data (Law 4624/2019), the Directives and Regulations of the European Union (General Data Protection Regulation (EU) 2016/679), as well as by the relevant decisions, directives and regulatory acts of the Office of the Commissioner for Personal Data Protection and is subject to the legal formalities and restrictions they define.

Definitions:

● Personal Data: Personal data or personal identifiable information means any information relating to an identified or identifiable natural person who is the subject of the data. An identifiable person is one whose identity can be directly or indirectly determined mainly by reference to an identification element (ID, name, location data, identification number, electronic identifier, etc.) or factors specific to the physical, mental, economic, physiological, genetic, cultural, or social identity of the natural person.

● Processing: Processing means any operation or set of operations performed with or without automated means on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission or dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

● Subject of personal data: The website visitor, the customer/consumer of the online store, who place an order and purchase of a product, the registered user and any other natural person, encounters our website.

● Data Controller: “Litta Single Member LtD”, located in Kifissia Attiki Greece, Kassaveti Street no. 11, with Tax ID (VAT) 095229492 duly represented by Kasiouras Pavlos.

● Processor: a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

● Recipient: a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not.

● Consent of the data subject: any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Purpose of Processing Personal Data:

Personal data of website users will be collected only if you register as a member or proceed with a product order. Simply visiting and browsing the website does not require the collection of personal data/information. The only data collected during simple browsing is location data. We collect your personal data to process, personalize, and fulfill your product orders. Also, personal data is collected to inform potential buyers about their order status. Collection is done knowingly and with your consent by our company, the host and cooperating courier companies that may require data for the safe and timely delivery of your orders. Your personal data may also be used to respond to inquiries, inform you about alternative products, and gather statistical data. User consent for personal data processing covers all the above.

Our company reserves the right to update and modify this Privacy Policy periodically. Please check this page regularly for any changes. The date of the last modification is displayed at the bottom of this page. We advise you to check this date upon every visit.

Data Retention Period:

Personal data will be retained until you request deletion of our records or for the minimum period prescribed by applicable law (5 years). We retain your data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements. The specific retention period may vary depending on the type of data and the relevant laws. In general, we retain your personal data, both in physical and/or electronic form, for the duration of your contractual relationship with our company and any individual contractual obligations.

Data Collected:

During visits to our website, we collect:

During Purchases:

Our company fully complies with European and Greek personal data protection laws. For this reason, we first seek your explicit consent regarding the terms of use and privacy policy before collecting your data. To verify user identity, provide services, and communicate with you (via email or phone), we may request identification data such as full name, email address, username, shipping address (street, city, postal code, etc.), phone number, and other relevant details. It is clarified that the host is based in the US so appropriate safeguards are in place as required by Articles 44–49 of the General Data Protection Regulation (GDPR).

By using our services, you acknowledge that your data may be transferred outside the EEA in compliance with applicable data protection law.

If you use a debit/credit or prepaid card for payment, our company does not store card details (number, CCV2, expiry dates, name). Payments are processed through the payment platform of the cooperating bank/paypal. Card information is transmitted securely over the Internet via encrypted channels and is not accessible to third parties.

Your submitted data may be retained to serve you before and after sale completion.

We collect only the necessary data for the above purposes and based on a specific legal basis.

Statistical/Technical Usage Information:

When you visit our website, some general information that does not personally identify visitors may be collected, such as IP address, usage statistics, access times, and browser information.

After order completion, you will receive a confirmation email.

For transparency and service improvement, we consider your comments shared on our site and social media (Facebook, Instagram, etc.) for promotional purposes.

Limitation of Liability- Disclaimer:

Our company takes all possible measures to protect your data; however, we do not guarantee uninterrupted or error-free website use. Errors will be addressed promptly. We have implemented necessary safeguards for safe browsing but do not guarantee full protection from Internet viruses. We commit to timely informing consumers about product availability or delivery delays. The Company takes all necessary technical and organizational measures to safeguard technological and physical security, in accordance with the applicable legislation (Art. 32 of the GDPR).

The Company makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published on this website. Such information and materials may contain inaccuracies or errors and are subject to change without notice.

The Company shall not be liable for any damages arising from the visitor's use of or inability to use the website or reliance on any information provided on the website. The visitor is solely responsible for taking precautions, such as using virus checking software, to protect their own systems and data from viruses and other Internet security risks.

Lawfulness of Processing:

The data collected are necessary to achieve our purposes and processed lawfully. In some cases, your consent will be requested (e.g., personalized emails). We may also process data to comply with legal obligations.

Access to Personal Data:

Anyone whose personal data we hold may request access at any time. For data protection reasons, access requests must be sent via email from the user’s email address along with an official identity document.

If you wish to delete your data from our databases, you may submit a deletion request using the same identification procedure, provided the right is not subject to restrictions. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

User Rights:

Each data subject enjoys the following rights under GDPR:

(a) Right of access - You can request details on whether your data is being processed and receive copies of that data.

(b) Right to rectification - You can have inaccurate or incomplete data corrected or added to.

(c) Right to erasure (right to be forgotten) - Under certain conditions you can request an erasure of your data.

(d) Right to restrict processing - You can request limits on how your data is handled.

(e) Right to data portability - You can transfer your data to another controller.

(f) Right to object - You can object to processing of your data for marketing or profiling.

(g) Rights related to automated decision making - You have rights around decisions made solely by automated means that impact you.

Any request concerning your personal data and the exercise of your rights, according to the current legislative framework for the protection of personal data, should be submitted in writing. Please fill out the Rights Exercise Form available on our website and email it at info@littashop.com Requests are generally free but may incur administrative costs if excessive or repetitive. Our company will answer your request within a month from its filing.

(h) Right to Complain: You may file a complaint with the Data Protection Authority (www.dpa.gr), Tel: +30 210 6475600, Fax: +30 210 6475628, Email: complaints@dpa.gr.

E-shop Subject Categories:

Product orders are placed online and by phone. Website users include registered consumers, guests, newsletter subscribers, third parties (e.g. gift recipients), authorized users, page navigators, and in-store customers.

Newsletters: To subscribe to our newsletter, we request your email address and your consent to use it to send newsletters. Subscription follows a double opt-in method: registration completes only after clicking a confirmation link sent by email. You can unsubscribe (opt-out) anytime via a link at the bottom of each newsletter or by contacting info@littashop.com.

Mandatory Consent:

Separate consent is required for essential website functions like contact forms, newsletters, registration, and online purchases. Consent records include time and data.

Sensitive Personal Data:

We never request sensitive personal data such as religion, political views, sexual orientation, etc.

Collection of Minors’ Data:

The company does not seek or retain data from minors (under 18) without parental consent and makes reasonable efforts to ensure consent is given. If discovered, data provided by minors without parental consent may be deleted. Please contact us if you believe a minor has provided data without consent.

Links: If you accessed our site through links from other websites, we are not responsible for their data protection policies. Our products may link to third-party sites; please review their policies accordingly.

Intellectual Property Rights:

This website belongs to “Litta Single Member LtD”, located in Kifissia Attiki Greece, Kassaveti Street no. 11, with Tax ID (VAT) 095229492 duly represented by Kasiouras Pavlos. All rights, including intellectual property, software, and products, belong to the company. All website content (texts, photos, images, graphics, designs, services, products, codes, etc.) is protected by Greek, European, and international law. Reproduction, copying, distribution, alteration, creation of derivative works, or misleading the public about ownership without written permission is prohibited. Company trademarks (names, images, logos, etc.) are protected and cannot be used by third parties. Use of our website implies lawful use only.

Policy Updates:

The company may modify the privacy policy periodically, notifying users as required by law and obtaining consent when necessary. Modification dates are noted at the bottom of this page. Visitors are encouraged to review this date regularly.

Cookies We use cookies to provide you with the best possible browsing experience, analyze traffic and personalize content. You can accept all cookies or select only the ones you wish. Strictly necessary cookies are necessary for the operation of the site and cannot be rejected.

Cookies are small pieces of text data sent to your browser when you visit a website and are stored by the website’s central server on your computer’s hard drive or any other electronic device you use. Cookies help us recognize returning visitors and understand how users interact with our website, allowing us to improve functionality and services. Cookies do not store sensitive personal data such as credit card numbers.

When you first visit our website, a banner will appear asking you to choose which categories of cookies you wish to accept. You can Accept All, Reject All, or Customize your preferences at any time. Only strictly necessary cookies (required for the operation of the website) are active by default and do not require your consent.

You can choose to disable cookies through your browser settings; however, disabling cookies may affect the proper functioning of the website and reduce your user experience.

Categories of Cookies we use:

1. Strictly Necessary Cookies – Required for the basic operation of the site. Cannot be disabled.

2. Functional Cookies – Improve website functionality and personalization (e.g., remembering login details, saving preferences). These are used to improve website functionality and the overall user experience. They are not essential for operation but significantly help provide improved services on the website. On our site, functional cookies are used by WooCommerce, Elementor, Woodmarkt, Opencart, Paypal and Card payment gateway.

Our website does not use performance, analytical, necessary or third-party cookies other than the ones mentioned herein.

For any question or request related to the processing of your personal data and the exercise of your rights under the General Data Protection Regulation (GDPR), you can contact our company at the e-mail address: info@littashop.com or by post at our registered office address: 11 Kassaveti Street, Kifissia, Attica, P.C. 14562.